DANIEL I KANDEL: Using technology to improve your customer experience
At DANIEL I KANDEL, technology is the name of the game. We have the latest devices that help us get the job done faster than ever. From smart phones and tablets to laser measuring and GPS devices, we are always looking to find better, faster methods for appraising. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 954.990.6383 for appraisal orders in Broward County!
In recent years, appraisals are more demanding and require a different approach. We put quality first but we know that speed is critical in the Appraisal industry and the logical place to save time is in our daily workflow. We strive to be the very best and we've found that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times, and the very best in customer service.
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Enhancing the ordering experience
Years ago, the majority of orders were delivered via fax and were confirmed with phone calls once we arrived at the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different different now. When an order is placed on the site, we receive a mobile notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
DANIEL I KANDEL understands that real estate is all about speed. The less waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Multiple report delivery methods
At the least, you can expect us to deliver your final report electronically as a PDF. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much faster than previously, before the days of email. But,we've even been able to enhance report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. The download link is even good for a full 90 days. So if you lose the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.
Advanced data gathering tools
Gathering the data for an appraisal is an intensive process.. We spend quite a bit of time obtaining the facts on the subject property, as well as the local market data and trends. Once again, technology has stepped in to help DANIEL I KANDEL.
We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we have to enter everything back in at the office. Don't be surprised to see us with a tablet or collecting data using an application for our phone that allows us to sketch a floorplan right on site. And instead of using an old tape measure, more and more appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
Using this technology allows us to ensure an accurate report, requiring fewer call-backs and revisions. This can be a real money saver for busy appraisal clients.
Enhanced digital work files
It would be much easier if appraisers could complete an appraisal, give it to the client, and never worry about seeing that report again. However, appraisals are used to demonstrate the condition of a property on the inspection date. Therefore, appraisers are required by law to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
Here again, DANIEL I KANDEL leverages our embracing of technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we skip the outdated file folders and only need our computer to recall exactly what that assignment was about.
These are just a few examples of how we use technology daily. Employing the right tools, along with the appraisal know-how you expect allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. The goal is to lower costs, and in turn provide you with faster appraisals.